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PRIVACY POLICY

Introduction

Welcome to SeenDrop, a service operated by Tiguri GmbH, located at Riesbachstrasse 61, 8008 Zurich, Switzerland (“we”, “our”, “us”).

This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, platform, or services (the “Services”). It also outlines your rights and choices with respect to your data.

By using SeenDrop, you consent to the practices described in this policy.

What Information We Collect 

We collect the following types of data:

a) Information You Provide Directly

  • Email address (when you join the waitlist or subscribe)

  • First name (for personalisation)

  • City/location (for prioritising rollout and local activations)

  • Avatar input (answers to onboarding questions)

  • User-submitted content (e.g. prompts, feedback, referrals)

 

b) Information Collected Automatically

  • IP address and device data (e.g. browser type, OS, referring URLs)

  • Presence-based data (QR scans, geolocation triggers, check-in timestamps)

  • Engagement activity (e.g. SeenDrop generated, avatar progression, SeenBits earned/spent)

  • Cookies and analytics (see Section 9)

 

c) Information From Third Parties

  • If referred by a partner venue or brand

  • Social platforms (if you opted in via a social link or campaign)

How We Use Your Information

We use your information to:

  • Provide, operate, and personalise the SeenDrop experience

  • Generate AI media (images/videos) tied to your avatar and presence

  • Track participation for avatar evolution and SeenBits rewards

  • Send relevant updates, drop announcements, or partner opportunities

  • Improve our platform via anonymised analytics

  • Ensure safety, compliance, and fraud prevention

 

We never use your data for biometric identification, facial recognition, or any real-time surveillance.

Lawful Bases for Processing

We process your data under one or more of the following lawful bases:

  • Your consent (e.g. when joining the waitlist)

  • Performance of a contract (e.g. delivering your SeenDrop)

  • Legitimate interests (e.g. platform improvement, anti-abuse)

  • Legal obligation (where applicable)

Data Sharing & Disclosure

We do not sell your personal data.


We may share limited information with:

  • Trusted service providers (e.g. analytics, email platforms)

  • Venue or brand partners, but only with your explicit opt-in

  • Law enforcement, if legally required

 

All third-party processors are required to comply with GDPR and are bound by confidentiality.

How We Use Your Information

We use your information to:

  • Provide, operate, and personalise the SeenDrop experience

  • Generate AI media (images/videos) tied to your avatar and presence

  • Track participation for avatar evolution and SeenBits rewards

  • Send relevant updates, drop announcements, or partner opportunities

  • Improve our platform via anonymised analytics

  • Ensure safety, compliance, and fraud prevention

 

We never use your data for biometric identification, facial recognition, or any real-time surveillance.

Your Rights (EU & Swiss Law)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Request a copy of your data (data portability)

  • Lodge a complaint with your local data protection authority

 

To exercise your rights, contact us at hello@seendrop.com.

Data Retention

We retain your data only as long as necessary for the purposes stated in this policy. You may request deletion at any time, and we will honour this unless we have a legal obligation to retain it.

SeenDrops may expire or be deleted automatically after a defined period unless saved by the user.

Children’s Privacy

SeenDrop is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a minor without parental consent, we will delete it promptly.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track basic usage patterns

  • Understand page visits and drop interactions

  • Power non-personalised analytics

 

You can control cookie preferences via your browser settings.

International Transfers

Your data may be processed in Switzerland or other countries with adequate data protection laws. Where data is transferred outside the EU/EEA, we ensure compliance through appropriate safeguards (e.g. Standard Contractual Clauses).

Security

We implement technical and organisational measures to protect your data against loss, misuse, unauthorised access, and alteration. These include:

  • Encrypted transmissions (HTTPS)

  • Role-based access controls

  • Data minimisation principles

 

No system is 100% secure, so please notify us immediately of any concerns.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or in-platform notifications.

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